Customer technical support information

Accessing technical support

Team Edition ensures all users receive technical support for the duration of their paid license. Tickets for technical support can be submitted via the website.

End of support

Please be aware that technical support ends alongside the expiration of the license period. This occurs even though Team Edition remains usable for users with a Perpetual license type.

Tip

For detailed information on the differences between Perpetual and Annual license types, please refer to the relevant article.