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Reassign license

After purchasing a set of Team Edition licenses, you have to assign each license to an end user. If an employee leaves the company or the team that is using Team Edition, the license admin may need to reassign the license to another employee. You can reassign the license to another user in your personal account.

Steps to reassign

  1. Sign in.

  2. Open the Licenses tab to view all your licenses.

  3. Click the Assignment subtab to manage license end-users and track license usage.

  4. Select the license you need to reassign and press the icon in the right column.

  5. In the pop-up window, enter the new license end user’s details:

    • Email
    • First and last name
    • Company

    Then press SAVE. The license owner will be changed, and the license key (which contains the license end user’s name and company) will be updated.

    Note

    When the license manager reassigns a license to another user, the license is completely recreated. The new user receives a new license, and the old license becomes invalid and is no longer visible in the customer’s account.

Manage group licenses

If you have a group license, you can add users to it. To let another user manage the license, check Allow User 1 to manage license users. This user becomes a license manager and can add or remove users.

The license stays in your account, but the assigned user’s email appears in the End user column on the Assignment tab.

The new user will also see the license in their account and can import it. They can’t change any license details.

If the new user doesn’t have an account yet, it’s created automatically. They’ll get an email with a link to set a password, and the previous user will get an email that the license was removed.